Below are comments from our customers that they have submitted to us on our Customer Satisfaction Survey at the end of a service call. We have not modified them in any way; we even left the spelling mistakes!
Vincet Roncallo was an absolute lifesaver. He went above and beyond any of our expectations and handled our case with superior intelligence and competence. We will recommend Vincent to anyone in need of a technician, and will call on him for any future computer issues. Thank you for such a great experience!
– Sincerely, Jaymes & Deirdre Going
I was very satisfy with the service and would use the company and recommend the service to others without reservations.
Kier was very helpful – always willing to explain what he was doing and why. Excellent service, and I will recommend your company to others, thanks.
Jack exceeds our expectations every time….he is an extremely valuable asset to this company…we would recommend him to friends and family absolutely!
Great Job. Wael saved my bacon. He recovered irreplaceable files in a difficult virus situation. THANKS ALOT
I have used Geeks on the Way 3 times so far and each time I have found your staff more than helpful. They are very professional and I highly recommend them to everyone I know. Thanks for helping me out in my hour of crisis!!
Excellent service – prompt, competent, easy to understand. We shall call again when the need arises.
Bill Forsyth was my tech consultant and I was very pleased with his service his promptness his ability to answer all of my questions and the fact that my computer runs now like it was brand new. I would have no hesitation in calling him and Geeks on the Way again and would recommend the company to my neighbours in an instant. Very pleased with the high level of service.
– Dave LaBallister
As always, Daniel Collett was most professional and efficient. Its because of his services over the past 5+ years that we continue to use Geeks on the Way, and that I recommend your company to others.
– Thanks, Rob Whyte
Vincent was great. He was easy to talk to, and was clear and kind with his explanations. I would certainly request him again.
I appreciated the time Kevin B. took to explain the problems and various solutions to consider. I would not hesitate to contact you for any future computer problems … although I hope I don’t have to.
Technician was considerate and provided support for anti virus. We appreciated the technicians time sensitive troubleshooting service when the main office computer went down in the middle of the work day.
– Joy Murray West Coast Motor Sales
I have used Geeks on several occasions and have been impressed by the punctuality and friendliness of the technicians. I shall certainly continue to use your company.
He was very curteous and patient with us. He fixed our problem and stayed until I had figured out what i was doing wrong. Very happy with him
Once again….EXCELLENT Service. I have had Feizel come out the last two times I called and will make sure I ask for him every time I need assistance. I work for my companies IT department and had a couple of our guys offer to help fix my computer problems for free. I thanked them very much and than called Geeks on the Way. I always know that when I have you guys come out and fix my computer problems everything is going to be done correctly, quickly and professionally.