Company Management

John Leishman

John incorporated Geeks On The Way on Oct.1/2001 but did not work full time at the business until Oct.1/2002. Since the first year, staff has swelled to 75 with 39,000 unique customers serviced and over 100,000 service calls made. Operations have expanded thirty one locations. A remote support service was officially launched on June 1,2005, to cater to the calls from areas where we have no onsite technicians as well as to provide the business customers with a Help Desk solution. The change has been intense. Geeks On The Way has grown from answering phone calls in a coffee shop with a cell phone and a laptop, to a technically sophisticated call centre with highly trained technicians able to be dispatched usually for same day service.